How to use ZenVideo AI to translate my video's audio and subtitles – Acme Technology Solutions Help Center

This feature requires an Enterprise plan.

This article discusses how to use ZenVideo AI to translate both the audio and subtitles of your video.

Team members on select ZenVideo Enterprise plan can use ZenVideo AI credits to both translate the subtitles and audio of their AI-eligible video. The Enterprise account Owner must activate this feature before team members can access it.

In this article:

How translations are priced
Translating your video's audio and subtitles
When to add translation to your video workflow
What if my translation attempt fails?

How translations are priced

The total cost of your translation is calculated as: 20 credits per minute x Video length (minutes) x Number of languages selected

Example: A 2-minute video translated into three languages

20 credits per minute x 2 minutes x 3 languages

Total cost = 120 credits

Translating your video's audio and subtitles

You can translate your videos and subtitles into multiple languages.

To translate your video's subtitles:

Select the AI Sparkles from the lower-right corner of the video's page.
- You can also access it by selecting "Languages" from a video's page and selecting "Generate."
Select Translate video.
Select Audio/Subtitles.
Select the languages that you would like to translate your video into.
Confirm the cost of your translation. You can begin the translation process if you have enough credits left in your AI credit balance. If you do not, you will be prompted to purchase the required AI credits.

The time it takes for your video to translate is roughly proportional to its length. For example, if your video is 5 minutes long, it will take approximately 5 minutes to generate a translation.

You can edit the video's description from the Languages menu of the video's settings.

When to add translation to your video workflow

We recommend translating your video when you are confident that you will not need to make additional edits to its content.

If you edit your video's script after using AI translation, you must manually edit the transcript for each text track in the Languages menu of the video’s subtitles. They will not update automatically.

Additionally, if you edit your video using the following tools, you will need to re-translate it, as translations are not updated automatically.

You will not receive a refund for additional translations required to reflect changes made to your video after the original translation process is completed.

What if my translation attempt fails?

For help with translation issues, check out Troubleshooting: Failed AI Translations.