An important update regarding streaming with live events on ZenVideo OTT.
ZenVideo OTT is enhancing its live streaming service by replacing the direct streaming option with ZenVideo Events-powered live streaming. This upgrade maintains the familiar live capabilities while introducing new features to improve your overall streaming experience.
As a result, beginning February 1st, 2025, the Live Events tab will be removed from the OTT dashboard. Any further live streams must be conducted through ZenVideo Events.
In this article:
- What are the benefits of streaming with ZenVideo Events?
- How can I prepare for this transition?
- When is the deadline to make this change?
- What happens if I don’t connect my accounts by the deadline?
- Can I still stream via RTMP?
- Where can I read about the Browser-Based Encoder?
- What will happen to my past, recorded events?
- Why is this change happening?
What are the benefits of streaming with ZenVideo Events?
When streaming on ZenVideo OTT with ZenVideo Events, you’ll benefit from:
- A simplified, yet powerful, web-based production suite in addition to RTMP streaming.
- Faster video availability after your streams conclude.
- Integrated live chat functionality.
How can I prepare for this transition?
To prepare for the transition to ZenVideo Events, we strongly recommend completing the following steps as soon as possible. You will not be able to stream from the Live Events tab after February 1, 2025 and instead will use ZenVideo Events.
Connect your ZenVideo.com and ZenVideo OTT accounts:
Connect your ZenVideo.com and ZenVideo OTT accounts to begin streaming with ZenVideo Events. Find out how at 'How do I connect my ZenVideo account to my OTT account?'.
⚠️Note: Only the Account Owner of the ZenVideo OTT account can connect the accounts. If you don’t have a ZenVideo.com account, please reach out to your Account Manager or the OTT Sales Team for assistance.
Familiarize yourself with ZenVideo Events:
After connecting your accounts, familiarize yourself with the features and capabilities of ZenVideo Events. View how at 'Broadcasting live events from ZenVideo to ZenVideo OTT'.
When is the deadline to make this change?
We strongly recommend connecting your accounts and familiarizing yourself with ZenVideo Events before February 1, 2025.
What happens if I don’t connect my accounts by the deadline?
You can still connect your accounts after February 1st, 2025, however, you won’t be able to create new live events until you complete setting up this connection.
Can I still stream via RTMP?
Yes. With ZenVideo Events you have all of the same capabilities you had previously, including the ability to stream from an external encoder connected to OTT via RTMP.
Where can I read about the Browser-Based Encoder?
You can read more at ‘Overview: Create and go live to an event’.
What will happen to my past, recorded events?
Prior live streams on your ZenVideo OTT account are transcoded into on-demand videos and will remain in your OTT library.
Why is this change happening?
“Live Events” on ZenVideo OTT are powered by Livestream.com, a subsidiary of ZenVideo.
To unify our products, ZenVideo is sunsetting Livestream.com and has been building out powerful live-streaming capabilities inside of ZenVideo.com. We’re bringing those new capabilities to ZenVideo OTT by sunsetting “Live Events” and replacing them with ZenVideo Events powered by ZenVideo.com.
This change ensures that you continue to deliver high-quality content to your subscribers seamlessly.
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