Transferring videos from one account to another

We can able to move videos from one account to another; we just need a few pieces of verifying information from you in order to be able to migrate content to a new account.

Once moved, all videos will have the same URL and video ID, regardless of whether they are moved from the old account to the new account. Your current embeds and video links will continue to function normally.

However, there are a few caveats:

1. When videos are moved to the new account, they will no longer be available on the old account.
2. We cannot move Analytics (plays, views, likes, etc.) with these videos. Your videos will lose their Analytics and start counting from scratch in the new account.
3. We cannot move collections (Channels, Groups, Showcases, Folders, etc.) We also cannot transfer videos between collections.
4. We cannot transfer purchases (paid memberships or VODs) between accounts.
5. If your account has a Video review page: Your review page URLs will change and will include the username of the account with which your videos are merging. You can read about the Video review page at About video review pages.
6. If your account has active VODs: We cannot transfer VODs, including their settings, sales, etc., to another account. If the videos you want to transfer are active VOD titles, you must first unpublish and delete the container page where people can buy and watch your VOD(s) before we transfer the videos. If you wish to continue selling the title, you will need to create a new VOD page on the account receiving the videos.
7. You cannot transfer live events between accounts.

If you would like to move forward with transferring your videos from one account to another, please copy and paste the Transfer Agreement below with the required information filled out in the body of a support ticket to us (if you want to transfer some, but not all, videos, please provide the specific video IDs).

⚠️Note: We need both the profile URLs and login email address tied to your account in order to fill out the Transfer Agreement. Please also be aware that for security purposes, we will CC the email addresses from both accounts. 

Once we've received this agreement from you, we can move forward with assisting you in the video transfer. 

ZenVideo Transfer Agreement

My name is [FULL NAME] and I would like to transfer videos between two accounts that I own.

Please move videos out of this account: [PROFILE URL] + [MAIN EMAIL]

Please move the videos into this account: [PROFILE URL] + [MAIN EMAIL]

I would like to move the following videos: [SPECIFIC VIDEO IDS or STATE "ALL VIDEOS UNDER FIRST ACCOUNT"]

I understand all the terms of the video transfer, including the fact that all of my current video stats will be lost.