Melissa Borup
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Articles
Recent activity by Melissa Borup-
How can I customize the mobile teleprompter?
This feature is available on the ZenVideo app for Android and iOS. After you’ve created your mobile teleprompter, you can customize the following features: Timer: You can set a countdown timer to ...
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How do I ensure my ZenVideo profile or videos display on third-party search engines?
Search engines like Google and Bing use methods such as crawling and indexing to build search results. You can read about how search engines work at the following sites: Google Developers - In-d...
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Troubleshooting: My video editor is blank
If you encounter a blank video editor screen or are unable to proceed past the "preparing video for editing" screen, the following troubleshooting steps may assist. Verify Browser Compatibility:...
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Troubleshooting: Unable to remove a registration form from a recurring live event
This article discusses the scenario where registration forms cannot be removed from a recurring live event. What causes my registration form to appear on my recurring live event? Adding a registrat...
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Using Embed Hosts on ZenVideo OTT
If you're using the ZenVideo OTT API to display your content on a third party site, you will be using the Authorizations API to generate an embeddable iframe that displays your video content. You m...
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How to create a backup stream
This feature requires an Enterprise account with the Events feature added. With an Enterprise membership, you can produce two streams simultaneously to the same event, with one being your backup in...
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Available languages on the ZenVideo website
ZenVideo is available in English, French, German, Japanese, Korean, Portuguese, and Spanish. If you'd like to see the site in one of those languages and it's not already appearing for you, you can ...
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How do I prevent my deleted videos from displaying on third-party search engines?
Search engines like Google and Bing employ methods such as crawling and indexing to compile their search results. You can read about how search engines work at the following sites: Google Develo...
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Troubleshooting: Autoplay restrictions
If the autoplay parameter is present, the ZenVideo player will attempt to begin playback automatically. However, some browsers specifically block autoplay. Read about each browser’s restrictions by...
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How to log out of my account
This article covers how to log out of ZenVideo and how to switch teams. Log out of a personal account Switch to a different team account Log out of an Enterprise team account Log out of a persona...