When editing a video in the ZenVideo mobile apps for the ZenVideo Android app or the ZenVideo iOS app, the following error may appear if the video was created or edited on the desktop version of ZenVideo’s video creation and editing tool:
The version of this video is not currently supported on mobile. To edit and save your video, continue with the desktop version
To continue editing your video, use the desktop version. Read how at ‘How do I modify videos made in the editor?’ or 'How do I modify videos not made in the editor?'
If your video was not created or edited on desktop and you are receiving this error, please contact Support for further assistance.
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