Skip to main content

Uploading videos on ZenVideo OTT

Melissa Borup

This article discusses how you can upload your videos to ZenVideo OTT.

In this article

How do I upload videos to ZenVideo OTT?

At the top of your Admin, you’ll see the Videos tab under Content. All of your video content gets uploaded here.

Our pricing depends on how many hours of video you upload to ZenVideo OTT. The breakdown is outlined in this guide.

    1. Before uploading, compress your video content to our recommended compression settings.
    2. From your ZenVideo OTT Admin page, navigate to Content > Videos.
    3. Click the Upload Videos button on the Videos page.
    4. You will be taken to the Upload page, where you can drag and drop videos from your computer to upload or select your preferred method of uploading: 
      • Computer - Select and upload the file from your computer. This uploader is resumable, meaning you can leave the page, come back to it later and continue the process later.
      • Dropbox - Connect your Dropbox Pro account and grab the files from there.
        2_drop_files.png

Can I batch-upload videos?

You can batch-upload multiple videos at once by dragging & dropping the batch into the uploader. 

  1. Once the file is selected or dragged into the window, it will begin uploading. You can track its progress on the Videos page.
  2. Once the video is uploaded, it will begin the transcoding process. You can also track that progress on the Videos page.
  3. You will be emailed when the video is finished processing and can then add it to a Subscription Collection or a Purchase/Rental Product. 

⚠️Note: Batch uploading directly from your computer has a limit of 120GB at a time, and batch uploading from our Dropbox integration has a limit of 50GB at a time.

If you have a large amount of video content that is already hosted on another platform, we may be able to help you. ZenVideo OTT supports importing via the below providers:
  • Amazon S3
  • Cyberduck (preferred FTP method) 
  • Transmit 

We do not accept hard drives or any other physical media. Please contact us for more details. If interested in bulk uploading, reach out to your Account Manager or our Sales team for more information. 

What is the transcoding process?

Once your video is uploaded, we transcode it to the various resolutions and bitrates for streaming and downloading (depending on your source file format):

OUTPUT CONDITIONS

4K MP4 download

 
 Source file must have a resolution of at least 3840x2160
1080p MP4 download Source file must have a resolution of at least 1920x1080
720p MP4 download Source file must have a resolution of at least 1280x720
540p MP4 download Always created
360p MP4 download Always created
Adaptive streaming file Always created

⚠️Note: Deleting videos does NOT grant you more upload hours. Also, if you replace a video, it does take away from the overall hours' allotment, since it begins transcoding immediately. We recommend that you make sure you have the final version ready to go before uploading. More information is here.

Are my uploaded videos private?

Your uploaded videos are private until you place them in a Subscription Collection or Product for sale.

Can I download my uploaded videos?

To download videos that you have uploaded to OTT:

  1. Go to the Content > Videos
  2. Click on the video you want to download
  3. Click on the Distribution panel on the left side
  4. Scroll down and select Download

You will now be able to download your video from OTT.

Can I add my ZenVideo videos to ZenVideo OTT?

You have the option to connect your ZenVideo account to your OTT account and add your videos on ZenVideo to your OTT site. This will not require additional upload hours and will use your subscription storage instead. 

Known limitations for platforms

Samsung Tizen TV has choppy playback of the video sources with 23.976 FPS. The affected model's list can be found in this article.

 

Comments

0 comments

Please sign in to leave a comment.

Powered by Zendesk