How to allow and access audit logs.

This feature is available for Account Owners and Administrators on Enterprise accounts.

As an owner or administrator of an enterprise account, you can access audit logs through your team settings page. This is where you can 

In this article:

• How to access audit logs
• How to enable/disable audit logs
• What information is shown in audit logs?

How to access audit logs

As an Owner or Admin of an Enterprise account, access the audit logs in the Team Settings menu: 

1. After logging into ZenVideo, select your profile image in the top-left corner. 
2. Select Manage Team in the dropdown menu. 
3. On the Team Management page, select the Settings tab. 
4. Under the Policies and Permissions header, select Audit logs.

You can also access audit logs using ZenVideo's API. Read how at ‘How do I use the ZenVideo API to access audit logs?’.

How to turn audit logs on or off

Select the toggle at the top of the Audit Logs page.

⚠️Note: Audit logs are enabled for Enterprise accounts by default. If your organization would like to stop tracking audit logs, you can toggle it off at the top of the audit log page. 

When the audit logs feature is disabled:

• You can't view or export the historical logs via the API.
• We will cease tracking logs in your account.
  • If you enable audit logs again, we will not have any records of events that occurred while the audit logs were disabled.
• If the feature was previously enabled, the captured logs will not be wiped and will remain available in your account when you re-enable tracking.

What information is shown in audit logs?

The time stamp on audit log activity is provided in U.S. Eastern Time. 

Audit logs contain events and attributes that provide additional details for that event. 

Events tracked in audit logs include: 

• When team members are invited, deleted, or have their roles updated.
• When videos are uploaded, moved, deleted, and what versions they are.
• When folders are created, shared, moved, and deleted.
• When a video’s privacy setting is updated. 
• When a live event is created, started streaming, or finished.
• Changes in clip settings.
• Changes in user or team settings.
• Data retention creation.

Each event displays the following attributes: 

• The username, role, and location (based on IP address) of the team member who performed the event. 
• The team member’s platform type
  • Eg: lmac_web or windows_web
• The team member’s IP address
• The object type that has been affected
  • Eg: video, folder, or team_user
• The object ID
  • Useful for actions being taken via the API
• The event that took place
  • Eg: Creating a video, deleting a video, updating a video’s privacy, or deleting a team member.
• The date & time the event took place (in US Eastern Standard Time).  
• The title of the object that was affected
  • Eg: the video’s title or the user’s email address.

💡Tip: A limited number of attributes are displayed in the audit log panel. All event attributes are visible in the export log. Learn how to download and export a .csv file of your audit log at 'How can I filter and download my audit logs?'