How to configure the registration form for your live event or webinar

You can customize your event’s registration form and link your email marketing provider to help stay in touch with your webinar’s attendees. Your live event’s registration settings will be saved even after the event is completed. Viewers will see the same registration form once the event ends, however, registrants from the live event will not be carried over to the saved recording unless you sync both to the same CRM list. 

To configure the registration form:

1. While setting up your live event, toggle on Registration under Optional features.
   
   If you missed this step, you can still turn on registration for your event at any point before it ends:
   • Navigate to the Settings gear from the top-right of the event settings page.
   • Then, select Registration from the righthand panel and Turn on registration.
     
2. From the Registration panel, select Customize.
3. Here, you can configure which fields you would like to display on the registration form including name, email address, and custom text, dropdown, or checkbox fields.
   • You can add up to 20 custom fields each up to 240 characters in length, and your registrants can include answers up to 50 characters in length per text field.
   • For checkboxes, you can use the link button to add a URL to the field.
     
4. Drag and drop the dot icon to the right of each field to re-arrange the order in which they appear. 
5. Select the options menu to the right to open the dropdown menu to find additional settings for each field. Here, you can make a field required or delete it from your form.
   
6. Below the custom fields, you can provide a link to your organization’s privacy policy that will be accessible to viewers directly from the preview player, below the contact form.
7. Select the Appearance tab on the right to change the layout, add your logo, or add background image or color.
8. Use the Preview dropdown menu option to view your form, confirmation, and sign-on screen from your viewers’ perspective.
9. Once you are happy with your form, select the back button in the top left corner to return to your event settings page. Your changes will be saved automatically.

Additional information

• Premium and Enterprise accounts can integrate with Mailchimp, HubSpot, Constant Contact, Campaign Monitor, and Keap. Additionally, Enterprise users can integrate with Marketo.
• If you use Mailchimp, Hubspot, Marketo, or Salesforce Sales Cloud we will also pass your registrant’s engagement metrics over to that CRM provider once you complete your event.
• When completing the registration form, your viewers will also need to opt into ZenVideo’s privacy policy.