Melissa Borup
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Articles
Recent activity by Melissa Borup-
Create embeddable GIFs
All ZenVideo members can create GIFs from their videos using our embeddable GIFs tool. If you are a ZenVideo Business, Premium, Advanced, or Enterprise member, you can also connect your ZenVideo ac...
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Stream from Livestream Studio as a Team Admin
This feature requires an Advanced, Premium or Enterprise plan. Starting with version 6.8.2 of Livestream Studio, team members at the Admin level on Enterprise membership can download and log into L...
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I have a shared account and my partner has locked me out. What does ZenVideo do about disputed ownership?
Whenever possible, we encourage users to resolve these disputes on their own. ZenVideo is the host of your videos, not an independent adjudicator. Should you be able to resolve matters independentl...
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How do I use the mobile teleprompter?
This feature is available on the ZenVideo app for Android and iOS. If you are on a paid ZenVideo plan you can record a maximum of 120 minutes per video. If you are on a Free or Basic plan you can r...
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How to sign in to your OTT account from your ZenVideo account
Once you have created or connected your ZenVideo OTT site from your ZenVideo account, you may get signed out of ZenVideo OTT while you’re still logged in to your primary ZenVideo account. To sign ...
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How do I apply transitions in the editor?
This feature is included with all ZenVideo plans.Transitions help you create a smoother and more polished video by visually blending one scene into another. This article summarises the steps to app...
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Customizations on ZenVideo OTT
CSS is a coding language that allows you to add styles to customize the look and feel of your website. If you have someone on your team who is code-savvy, you can add CSS to your ZenVideo OTT websi...
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Stream to Facebook Live from Livestream Studio via RTMP
This article covers the basic steps for going live on Facebook via custom RTMP on Livestream Studio. First, follow Facebook's instructions for going live on Facebook usin...
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Contacting ZenVideo Support and expected response times
ZenVideo provides written support to anyone around the clock, seven days a week. Paying subscribers can expect a first response within a few hours, depending on the subscription level.In this artic...
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Embed thumbnails and GIFs in email
This feature requires a Business, Premium, Advanced, or Enterprise membership. You can use contact forms to sync your email marketing campaigns within your ZenVideo account. You can also share vide...