Melissa Borup
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Articles
Recent activity by Melissa Borup-
How do I add and edit text in the editor?
Text can be added to your video in the video editor. In this article: How to add text How to highlight text How to edit text How to add text to your video ⚠️Note: Some languages that use non-L...
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How do I add and manage stickers in the ZenVideo mobile apps?
You can add stickers to your scenes in the ZenVideo Android app, and the ZenVideo iOS app. Stickers let you add images to your scenes without creating a separate scene. There are hundreds of sticke...
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How do I change an image's background from white to transparent on iOS?
Images with a transparent background (i.e: a .png file with a transparent background) can be uploaded to use in your video. However, you may experience that when you upload images from an iOS dev...
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Add a map to an interactive overlay
When building an overlay in interactive, you can show a location using the Map widget. This embeds a Google Map within a location pin on your overlay, such as for your business or an event. To add...
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Navigate a ZenVideo event as a guest speaker
If you are joining a ZenVideo event as a guest speaker, this guide will walk you through what you need, how to navigate the guest speaker view, and how to know when you are live at the event. In th...
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Live event management for team members
This feature requires an Advanced or Premium plan, or an Enterprise account with the Events feature added. Admins of an Enterprise account can create, stream to, or moderate virtual events on behal...
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How to monitor the health of your stream
Our stream health monitoring feature allows you to see how well your stream is performing in real-time. The information displayed in this tool comes directly from our Ingest server logs, which is t...
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How to designate speakers in a venue
Creating a venue requires an Enterprise account with the Events add-on. If your virtual event will have multiple attendees who would like to stream alongside you, you can designate those attendees ...
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Get video transcode status from the API
A video’s conversion/transcode status is returned under the “status” field in the “transcode” object of the video response. This field will return the value “complete”, “error”, or “in_progress.” T...
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I’m logged into my ZenVideo OTT account, why am I being prompted to log in to contact support?
If you manage a site on ZenVideo OTT and see a prompt to log in when trying to contact support, this is because you may be logged into vhx.tv but you are not logged into vimeo.com. In order to rece...