
Melissa Borup
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Recent activity by Melissa Borup-
Someone on ZenVideo posted a video of me and I don’t want it on the internet. What can I do?
If you believe a ZenVideo member is violating your privacy, you may file a privacy complaint through the ZenVideo Privacy Complaint Form. All complaints will be reviewed by a member of ZenVideo’s T...
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What is my view rate?
The view rate for your video is your views divided by your impressions. We count an impression every time the ZenVideo player loads your video, either on vimeo.com or embedded, and we count a view ...
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How to securely share internal videos using SSO
This feature requires a ZenVideo Enterprise account with single sign-on enabled. On ZenVideo Enterprise, you have the ability to share videos behind a single sign-on (SSO) gate so that your employe...
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Comments notification settings
Comment notifications can be tailored to meet your preferences and keep you in the loop. Get email notifications for all comments, mentions and replies, or none at all. You can set your default pre...
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About video SEO on ZenVideo
Some SEO features require a Business, Premium, Standard, Advanced, or Enterprise membership. See our pricing page for more information and to upgrade. In this article: What is video SEO? Video SEO...
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How do I embed parameters to a ZenVideo.com URL?
If your application requires a ZenVideo.com URL (e.g. https://vimeo.com/ 76979871 ) instead of the embed code, you cannot use player parameters to customize the embedded player. This is supported:...
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About Federated Search
This feature requires an Enterprise plan. Federated search allows you to include ZenVideo videos in the search results for your enterprise intranet or knowledge-sharing and file-sharing tools, such...
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How do I use the text-based editor in the ZenVideo mobile apps?
If your video contains audio with spoken English, you can use the text-based editing feature with the trimmer to edit your video in the the ZenVideo Android app or the ZenVideo iOS app. Here, you c...
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How to access and download video transcripts via API
It's possible to access and download your video's transcripts using ZenVideo's API. This includes the ability to add, edit, delete, or access specific text tracks, and well as accessing all text tr...
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Viewers see “Unauthorized: You are unauthorized for this action” error message
If your viewers are unable to view a shared video link due to the error message, “Unauthorized: You are unauthorized for this action”, this is likely due to the privacy setting of the shared video....