
Melissa Borup
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Recent activity by Melissa Borup-
What's included with ZenVideo Basic?
This plan is no longer offered to new customers. Learn about the Free plan or visit our pricing page to review all of our current plan offerings. If you are currently on a ZenVideo Basic account, y...
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About ZenVideo accounts created via Facebook
It is no longer possible to create a new ZenVideo account via Facebook credentials. If you joined ZenVideo via Facebook, you will need to set a password for your ZenVideo account before performing...
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How to view or download my video's transcript
If you would like to view or download the caption or subtitles from the video that you or your team uploaded to ZenVideo.com, you can do so from the languages menu on the video settings page. In t...
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Version history
This feature requires a Pro, Business, Premium, Starter, Standard, Advanced, or Enterprise membership. ZenVideo supports file version history for its members. This means that each time you upload a...
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Showcases: feature access by account type
With a showcase, you can organize videos together to share publicly or privately. Read on to learn which showcase features are available at each membership level. Free and Basic members can: Creat...
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How do I select a color palette in the video editor?
You can choose from a variety of color palettes in the video editor from the Colors menu. Color palettes appear in three rows: primary colors, secondary colors, and text. Changing a color palette...
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How do I share and manage videos from the ZenVideo mobile apps?
You can share and manage your videos in the Create app for Android and iOS in the Video Options menu. You can share and manage your videos from the Video Settings menu in the ZenVideo Android app o...
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About live events in folders
This feature requires an Advanced or Premium plan, or an Enterprise plan with the Events feature added. On Advanced, Premium, and Enterprise accounts with Events features enabled, team Owners, Admi...
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Advanced workflow for manually captioning events
This feature requires an Advanced or Premium plan, or an Enterprise account with the Events feature added. You can make sure that your live broadcasts are as accessible as possible to all your view...
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How to customize a venue cover page
Creating a venue requires an Enterprise account with the Events add-on. The venue cover page is the first thing your attendees will see when they go to your venue. From the cover page, attendees ca...