Troubleshooting: Why are my title, byline, or portrait still showing on embedded videos?

In this article:

• What causes the title, byline, or portrait to show on embedded videos?
• How to fix it

You may notice that the Title, Byline, or Portrait is still appearing on your embedded video, even though these options are turned off in your player appearance settings. This article explains the reason why the title, byline, or portrait is still showing on the embedded videos and how to fix it.

What causes the title, byline, or portrait to show on embedded videos?

Sometimes your embed code may contain parameters like title=1, byline=1, or portrait=1. These values override the settings you’ve configured in your ZenVideo player appearance settings.

⚠️Note: We always recommend embedding videos on external websites using the ZenVideo-generated embed code. Embedding through third-party plugins may not guarantee ZenVideo's embed code structure, parameters, privacy settings, or player appearance options.

Even if you have disabled the settings, the player will still show them if they are present in the embed code. ZenVideo prioritizes the parameters in the embed code over the configured appearance settings.

How to fix it

1. Check the embed code on your site:
    For example: Change this:  
         From
       <iframe src="https://player.vimeo.com/video/12345?title=1&byline=1&portrait=1”>
    </iframe>
        To 
       <iframe src="https://player.vimeo.com/video/12345”></iframe>      

    Remove those parameters from the embed URL:  title = 1, byline=1, and portrait=1.   

2. Save the changes on your website. Your video player will now reflect the settings you’ve
   selected in the ZenVideo dashboard.

   You can view the full list of supported player parameters at ‘About Player Parameters’